Where you can get support

If you would like independent advice or support through the complaints process, the Independent Complaints Advocacy Service (ICAS) may be able to help you. This is a free, independent and confidential service that offers help and information in making a complaint about the NHS. You can contact ICAS using the following details:

Postal address:         
Independent Complaints & Advisory Service
PO Box 14043
B6 9BL

Telephone: 0300 456 2370
Website: www.pohwer.net


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