Out of hospital care is about making sure we treat as many people as possible outside of hospital, providing care closer to home and in the community, in order to help people stay healthy, independent and improve quality of life and recovery after a period of ill health.
A sample of what people told us
|"Having one notes system for health and social care would vastly improve efficiency and reduce duplication across both services"
||"More patient experience stories will give a clearer picture on quality and delivery. Improve system wide working"
|"Local provision is important - I clock up a ridiculous mileage attending appointments outside my town, which isn’t feasible for everyone"
||"Out of Hospital care should become the main focus of all NHS partnerships."
|"Partners working collectively to reduce hospital admissions as this is the best outcome for patients and will improve the long term prospects for older people in particular"
||"Improve communication between hospitals and GP surgeries"
|"Make greater use of local agencies and voluntary sector"
||"More out of hospital “clinics” based in local hubs within the clusters to give better access for patients. e.g. memory assessment, minor surgery, audiology, micro suction, dermatology, mental health navigators"
|"Quicker access to social care for people who need support when they’re on the road to recovery, There needs to be timely interventions to prevent bed blocking"
||"Educate people about the wrong use of A&E just because their GP doesn’t have an appointment when they want it"
What we know
- Patients want to access more joined up services in their local communities
- Patients want to access the right support first time, every time
- People want to receive the support they need to maximise their independence, wellbeing, quality of life and potential for recovery after an episode of ill health
What we are trying to achieve
Fewer visits to hospital for patients with ongoing conditions. Less time in hospital when you do have to stay, supported by more rehabilitation and ongoing support closer to home. We also want to develop multidisciplinary teams working across groups of practices to support the care delivered to frail and vulnerable adults.
- Improve the quality of life for people with long term conditions through support, education and care closer to home when appropriate
- Identify people at risk of ill health or hospital admission who are ‘frail’
- Better coordinate the care of people with complex problems via joined up hospital and community services and provide a rapid response to escalating health needs
What we have done so far
Through our providers we have engaged on Out of Hospital services to shape how community services need to be delivered in the future to meet the needs of our population and how we can develop community services which wrap around general practice. You can find out more about the out of hospital programme in Warwickshire here.