Leicester Road Surgery

NHS Warwickshire North Clinical Commissioning Group (CCG), the organisation who plan and pay for health services in the area, has announced that Leicester Road Surgery in Bedworth will close on 31 March 2020, when the current contract comes to an end.

This decision has been taken following a period of engagement to understand the needs of patients at the practice, and consider the options available to the CCG. The CCG also considered how the practice was currently used, the size of the patient list, and the capacity of other practices in the area to take on more patients.

We have compiled the following information for Leicester Road Surgery patients, to help explain our decision.

Q) Why is Leicester Road Surgery closing?

In order to deliver services, all GP Practices have a contract with the NHS, which sets out what services they provide and how much they are paid. Some of these contracts have a fixed date on which they finish. This means that, unless a new contract is agreed, the current service provision in place for the registered patients will end on this date.

NHS Warwickshire North Clinical Commissioning Group, (the Commissioner of the services) which plans and pays for health care services in the area, is responsible for managing these contracts. Our goal is to make sure that we deliver high quality safe services for our entire population, which make the best use of the resources that are already in place. This means that we need to consider where GP services are located, how easy they are to access, and whether they are able to provide the care that patients need, both now and in the future.

Your GP services are currently provided through a contract which comes to an end in March 2020. This means that we now need to consider the next steps, in terms of what happens to the service next.
Following a period of engagement to understand the needs of registered patients at the practice, and consider the current situation of the practice, the Primary Care Commissioning Committee (PCCC)  have decided we will not re-procure the current contract at Leicester Road Surgery.

When we surveyed patients at the surgery, they told us that they were prepared to travel short distances to another different practice and that there are three GP Practices within a one-and-a-half mile radius of Leicester Road Surgery, which will be accessible to patients.

Leicester Road Surgery is one of our smallest contracts and we believe that the best use of our funding would be to support patients to find a different practice nearby, rather than re-procure the current contract.

Q) When is Leicester Road Surgery closing?

A) The surgery will close when its contract comes to an end on the 31st March 2020.

Q) Will I have to change GP practice?

A) Yes because the decision has been made to close the practice, you will need to register with a new GP practice. You will receive a letter from the Commissioners which will confirm that your current the practice is closing on March 31st 2020. The letter will inform you that you will need to  register with another practice close by and will include the contact details for the neighbouring practices in the area that are accepting new patients.

Q) Will I still be able to make an appointment at the surgery for now?

A) Yes – please continue to contact the practice as normal and you’ll be able to make an appointment to see the doctor/s or a practice nurse.   As it gets closer to March 31st 2020, when the practice is due to close, you will receive further advice on how to access an appointment.

Q) What happens if I don’t register at any other practice?

A) You are responsible for registering with a new GP before Leicester Road Surgery closes in March 2020, in order to continue receiving general medical services without interruption. If you are having problems registering with another GP, please contact the NHS Customer Contact Centre on 0300 311 22 33 for advice.

Q) How do I know which practice to choose?

A) The nearest practices to Leicester Road Surgery are
• Bedworth Health Centre, The Health Centre, High Street, Bedworth, CV12 8NQ (0.6 miles)
• Woodlands Surgery, 301 Newtown Rd, Bedworth CV12 0AJ (1.2 miles)
• The Old Cole House, 41 Park Rd, Bedworth CV12 8LH (0.6 miles)

If you have access to the internet, you can put your postcode into the NHS website at www.nhs.uk to find your nearest GP surgeries. As well as finding your nearest practices, you can find out lots of information to help you choose. This includes how many GPs there are at surgeries, their opening hours, what services they offer, and also how they’ve performed in inspections and what their patients think of them.

Q) What if I’ve got an existing appointment or need to make one before I find a new practice?
A) If you or your family have booked appointments at the surgery with a GP or nurse prior to March 31st 2020 you should continue to attend these.

Q)  Will the new surgery have my patient records?
A) Once you have registered with a new GP practice, your health records will be safely transferred from Leicester Road Surgery to the practice you have newly registered with. You will also receive a letter telling you that this has taken place.

Q) Can I register my whole family with the same doctor?
A) Yes, the NHS website at www.nhs.uk lists the GP practices closest to your postcode.  Please contact the surgery of your choice to register you and your family. 

Q) How will the other practices cope, will the waiting times be longer?

A) When taking the decision to close Leicester Road Surgery, we first assured ourselves that the practices in the area would be able to cope with additional patients.

In addition we are continuing to expand our extended access service, which means that you will be able to get a GP appointment between 6:30pm and 9:30pm on weekdays, as well as Saturday 9.00am to 1.00pm & 1.30pm to 5.30pm and Sunday 9.00am to 2.00pm. This will mean that it will be easier to get an appointment when you need one.

Q) I have reduced mobility, how will I access care now?

A) We aim to support patients in finding a localised service that is easily accessible. To find another GP in your local area, visit the NHS website www.nhs.uk or contact the following helpline: NHS England Customer Contact Centre 0300 311 22 33.

Q) Will I still receive reminders about monitoring my long term health condition?
(for example; diabetes, chronic obstructive airways disease, hypertension and asthma)

A) You will continue to receive reminders about your on-going care for your condition as soon as you have registered with a new practice. Once your medical records have been transferred to the new practice the monitoring process will continue with minimum disruption.
Q) Will I receive a reminder about vaccinations and immunisations?
(for example; flu vaccination and childhood immunisations)

A) You will continue to receive information about vaccinations and immunisations that are due. As soon as you have registered with a new practice and your GP records have been transferred to the new practice. Your records will be updated accordingly as part of the national immunisation programme.

Q) Will I continue to receive notification of any health screening required?
(for example; cervical, breast or bowel screening)

A) You will continue to receive information about any screening that is due, as soon as you have registered with a new practice and your GP records have been transferred to the new practice. Your records will be updated accordingly as part of the national screening programme. 

Q) Will my District Nurse, Community Psychiatric Nurse or Health Visitor change as a result of changing a GP practice? If so how will the treatment plan transfer?

A) Depending upon which GP practice you decide to register with and as soon as your GP records are transferred across to the new practice the relevant community services will continue to be provided with the new GP practice. This could mean that you will see a different health care professional.

Q) Will there be a delay in consultant letters or results from blood tests, x-rays etc. getting to the appropriate GP?

A) There should not be a delay with consultant letters, blood test results or any other tests that you may have recently had.

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